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You can create a notification at a System level that connects to one or more slack channels.  Please note that only an Jira Administrator can do this as this requires access to system preferences.  

  1. Log into your Jira instance as an admin
  2. Open Slack Integration System channels Preferences
    Add-ons → Manage add-ons → Slack Integration → System channels
  3. Select “Create” as shown below

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6.10. I setup the app, but I'm not getting any notifications in slack.. what should I do?

Make sure Slack is connected:

  1. Open the Slack Jira Integration apps
  2. If Slack is not connected, click the “Sign In” button and log in SlackImage Removed
  3. Make sure that filters and events are configured correctly in the channels:Image Added
  4. Open the Slack Jira Integration apps
  5. Go to any channels
  6. Make sure filters, that you need, are enabled  

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