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You can create a notification at a System level that connects to one or more slack channels. Please note that only an Jira Administrator can do this as this requires access to system preferences.
- Log into your Jira instance as an admin
- Open Slack Integration System channels Preferences
Add-ons → Manage add-ons → Slack Integration → System channels - Select “Create” as shown below
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6.10. I setup the app, but I'm not getting any notifications in slack.. what should I do?
Make sure Slack is connected:
- Open the Slack Jira Integration apps
- If Slack is not connected, click the “Sign In” button and log in Slack
- Make sure that filters and events are configured correctly in the channels:
- Open the Slack Jira Integration apps
- Go to any channels
- Make sure filters, that you need, are enabled
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