Page Comparison

...

You can create a notification at a System level that connects to one or more slack channels.  Please note that only an Jira Administrator can do this as this requires access to system preferences.  

1. Log into your Jira instance as an admin
2. Open Slack Integration System channels Preferences
   Add-ons → Manage add-ons → Slack Integration → System channels
3. Select “Create” as shown below
   
   

...

It's recommended you create a dedicated Slack admin user that's solely used for connecting this app from Jira to Slack. If you use a Slack admin account that's actively used by someone they'll end up receiving some system notifications inside their Slack which could be annoying to their daily workflow.

6.10. I setup the app, but I'm not getting any notifications in slack.. what should I do?

• Make sure Slack is connected:

1. Open the Slack Jira Integration apps
2. If Slack is not connected, click the “Sign In” button and log in SlackImage Added

• Make sure that filters and events are configured correctly in the channels:

1. Open the Slack Jira Integration apps
2. Go to any channels
3. Make sure filters, that you need, are enabled  

Image AddedImage Added

• Make sure system and project channels are created:

1. Open the Slack Jira Integration apps
2. Go to system or project channel tab
3. Make sure that system or project channel are created

Image Added